Cancel

You may cancel your order at no cost in the following situations:

1. Before Shipment: You may cancel any time before the order is shipped.
2. During Transit: If the order is still in transit, you may cancel it.
3. Unopened Package: If the package is delivered but unopened, you can return it to our warehouse. You will need to cover the return shipping cost, which we will refund to you via PayPal after receiving the package.

Refund or Return within 7 Days of Use

If you apply for a refund or return within 7 days of using the product, there will be a $29 processing fee to cover our shipping and handling costs. This applies to:

1. Dissatisfaction with Quality: If the product does not meet your expectations for quality.
2. Preference: If the product simply isn’t to your liking.

Refund or Return within 90 Days Due to Quality Issues

If you experience any quality issues with the product within 90 days of use, you may:

1. Request a Refund: A $29 processing fee will apply, covering our shipping and handling costs.
2. Request a Replacement: We will replace the item with a new one, or a similar product of equal value, at no additional cost. This replacement option is available only once.

Beyond 90 Days

After 90 days, we do not offer refunds or returns.

Note for Sliding Foreskin Dildo Products: We recommend repurchasing a new product after 90 days of use for optimal experience.